How to Reset App Preferences for Motorola, LG, and Alcatel Phones


  • Reset preferences for all apps



  1. Open Settings
  2. Tap Apps (Newer phones will say "Apps & Notifications")
  3. Access the list of apps:
    • On 1.0/2.0 phones: Scroll sideways and tap All 
    • On 3.0 phones running Android Nougat 7.1.1 and below: Proceed to the next step
    • On 3.0 phones running Android Oreo 8.0 and above: Tap the entry below your recently opened apps >See all ## apps (the ## will be unique to your phone based on the apps installed)
      • It may also just say "App info," in which case you can tap on that
  4. Tap the three dots in the upper right-hand corner
  5. Tap Reset app preferences
  6. Tap Reset Apps



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