Phone Says It Is Not Activated and There Is No SIM Card Detected

Symptoms

  • Phone says it is not activated
  • SIM card not detected
  • Network is sleeping

Environment

  • Moto G4 Plus
  • Micro SIM card

Resolution

  1. Remove the SIM card
  2. Confirm that the SIM card is flush with the adapter 
  3. Reinstall SIM card

Cause

The SIM card may have shifted loose from the SIM card adapter 

 

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Article Created From

  • 1430373

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