Phone Says It Is Not Activated and There Is No SIM Card Detected


  • The phone says it is not activated
  • SIM card not detected



  1. Remove the SIM card
  2. Confirm that the SIM card is flush with the adapter 
  3. Reinstall SIM card


The SIM card may have shifted loose from the SIM card adapter 



Article Created From

  • 1430373

Having trouble finding the answer you’re looking for? Ask an Expert Member.
(Our Experts are not staff, but their knowledge of our service and phones is outstanding!)