Symptoms
- Unable to sign into Google account on phone
- Error "Couldn't Sign in There Was a Problem Communicating with Google Servers"
- May show during initial set up of a phone or after a factory reset of an activated phone
Environment
- All Republic Wireless Phones
- Google account
Resolution
Turn off Google's 2-Step Verification (also known as two-factor authentication)
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Article Created From
- 1438990