Answer
The most likely reason for this is that your replacement or upgrade phone is using a different cellular network. Republic Wireless cell service works on two different cellular networks: GSM and CDMA. While most areas have coverage on both networks, some areas have a stronger signal on one or the other.
If you experienced a noticeable change in your cell service after upgrading your phone please open a help ticket and provide three exact physical street addresses where you commonly use your phone.
Additional Notes
What Is the Difference Between GSM and CDMA?
What Republic Wireless Phones are GSM-Only?
Additional Notes
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