Advertisements Showing on the Phone's Home Screen or Lock Screen

Symptoms

  • Ads showing on the phone's home screen or lock screen

Environment

Resolution

  1. Review your recently installed applications 
    • User reviews of an application in the Google Play Store will likely state that an application causes ads on the lock or home screens 
  2. If you're unsure if a particular app is the cause, open a help ticket and provide Republic Help with a screenshot of your installed applications

Cause

A 3rd party application has been installed with ability to show advertisements

Additional Notes

Many free applications will be "ad supported," but may only have advertisements within the application itself 

If you have a phone purchased from Amazon, it may have advertisements from Amazon on the home or lock screen as an agreement of the discounted phone price 

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Article Created From

  • 1440496

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