Unable to Place WiFi Calls on My Home Network

Symptoms

  • Unable to place WiFi calls on a specific network
  • Calls placed on other WiFi networks work fine

Environment

  • Home WiFi network
  • Modem and router proved by your Internet Service Provider

Resolution

  1. Contact your Internet Service Provider (ISP)
  2. Work with them to see if any changes have recently occurred on the network of if there's a hardware issue with the router or modem

Cause

Network specific settings or modem/router hardware

Additional Notes

When only one WiFi network is experiencing WiFi calling issues, it normally indicates an issue with that network's settings or hardware (modem and router).  

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Article Created From

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