Symptoms
- Unable to place WiFi calls on a specific network
- Calls placed on other WiFi networks work fine
Environment
- Home WiFi network
- Modem and router proved by your Internet Service Provider
Resolution
- Contact your Internet Service Provider (ISP)
- Work with them to see if any changes have recently occurred on the network of if there's a hardware issue with the router or modem
Cause
Network specific settings or modem/router hardware
Additional Notes
When only one WiFi network is experiencing WiFi calling issues, it normally indicates an issue with that network's settings or hardware (modem and router).
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Article Created From
- 1427252