Error: "No Cell Service Your Phone Is Not Activated" on a Moto G5S Plus

Symptoms

  • When making calls phone is stuck in activation loop
  • Error: " No cell service your phone is not activated"
  • When tapping activate it says "already activated, power off and back on"
  • When powered back On, the activation process starts over

Environment

  • Moto G5S Plus
  • Android 7.1.1 Nougat
  • Software outdated

Resolution

  1. Force Reboot your phone
  2. Update the Software
  3. If the issue persists, please open a Help Ticket
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Article Created From

  • 1406628

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