TextNow "Invalid Pin/Passcode" Exception Message

Symptoms

  • Port exception message "Order is being rejected for PIN number"

Environment

  • Porting a number to Republic Wireless from TextNow
  • Exception Email

Resolution

  1. Contact TextNow to confirm correct PIN 
  2. Open the exception email you received from Republic Wireless
  3. Reply back with the correct PIN number

Cause

TextNow rejected the port order due to an invalid PIN number

Additional Notes

You may reach TextNow by their online support link:  https://supportwireless.textnow.com 

______________________________________________________________________________

Article Created From

  • 1430546

Having trouble finding the answer you’re looking for? Ask an Expert Member.
(Our Experts are not staff, but their knowledge of our service and phones is outstanding!)