How to Unlock the SIM Card

Natalie H.

Objective

Get a PUK code by opening a help ticket: How to Open a Help Ticket
When the phone displays a "The SIM card has locked..." message, tap Unlock.
At the Enter PUK screen, enter the code provided by the Republic Wireless representative.
Tap OK/Yes
Follow the prompts to create a new PIN code

Notes

Don't try to unlock your SIM without getting a PUK code from Republic Wireless. If you enter the wrong code too many times your SIM will be locked and must be replaced.

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