How to Unlock the SIM Card

Objective

  • To unlock the SIM card 

Environment

  • Android Phones

Procedure

  1. Get a PUK code by opening a help ticket: How to Open a Help Ticket
  2. When the phone displays a "The SIM card has locked..." message, tap Unlock.
  3. At the Enter PUK screen, enter the code provided by the Republic Wireless representative.
  4. Tap OK/Yes
  5. Follow the prompts to create a new PIN code

Additional Notes

Notes

  • Don't try to unlock your SIM without getting a PUK code from Republic Wireless. If you enter the wrong code too many times your SIM will be locked and must be replaced.

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Article Created From

  • 1421507

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