Error "Cellular Network Not Available for Voice Calls" When Making Calls

Symptoms

  • Outbound calls fail on either WiFi or cellular networks

Environment

Resolution

If your account has a past due balance:

  1. Update Your Payment Information

If your account has no past due balance:

  1. Power phone off
  2. Remove SIM card
  3. With the SIM card removed, clear the system cache
    • Note: System Cache Wipe is only available on phones running Android Oreo 8.0 and below. If running Oreo 8.1 and higher, just remove and then move on to Step 4.
  4. Power the phone off again, and reinsert SIM card
  5. Power the phone on and refresh the Republic activation
  6. Place a test call over cell

Additional Notes

If the error persists, capture and provide a screenshot in your open Help Ticket.

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Article Created From

  • 1418165

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