"Cellular Network Not Available for Voice Calls"

Symptoms

  • Outbound calls fail on either WiFi or cellular networks

Environment

Resolution

If your account has a past due balance:

  1. Update Your Payment Information

If your account has no past due balance:

  1. Power phone off
  2. Remove SIM card
  3. With the SIM card removed, clear the system cache
  4. Power the phone off again, and reinsert SIM card
    • Instructions in step 2
  5. Power the phone on and refresh the Republic activation
  6. Place a test call over cell

Additional Notes

If the error persists, capture and provide a screenshot in your open Help Ticket.

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Article Created From

  • 1418165

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