Symptoms
- Outbound calls may take several seconds to dial
- No sound heard while call is setup
- No audio transmitted
- Call may end without input
- Call may re-dial without input
Environment
- All Republic Wireless 1.0/2.0 phones
- Android 5.1 Lollipop
- Telephony app
Resolution
Reinstall the Republic Telephony Application
Cause
Telephony application corrupted or not functioning
Additional Notes
The Telephony application won't be an option on 1.0/2.0 phones that are still using Android 4.4.4 KitKat. If any of those phones show this behavior, they need to be updated to Android 5.1 Lollipop so that they will then have the Telephony app installed.
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Article Created From
- 1419873