Delayed Dialing with No Sound on 1.0/2.0 Phones

Symptoms

  • Outbound calls may take several seconds to dial
  • No sound heard while call is setup
  • No audio transmitted
  • Call may end without input
  • Call may re-dial without input

Environment

Resolution

Reinstall the Republic Telephony Application

Cause

Telephony application corrupted or not functioning 

Additional Notes

The Telephony application won't be an option on 1.0/2.0 phones that are still using Android 4.4.4 KitKat.  If any of those phones show this behavior, they need to be updated to Android 5.1 Lollipop so that they will then have the Telephony app installed.  

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Article Created From

  • 1419873

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