New Phone Purchased Is Missing a SIM Card

Symptoms

  • Unable to locate SIM card

Environment

  • Phone ordered from Republic Wireless
  • Shipping box

Resolution

  1. Check under the flaps inside the box
  2. Review all of the items inside
    • Note: there may be a paper sleeve with a credit card sized SIM card holder inside
  3. If you cannot find the SIM card, open a Help Ticket
  4. Include your shipping address in your Help Ticket

 

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Article Created From

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