T-Mobile All Data Mismatch Exception Message

 

Symptoms

  • Exception message "All Data Mismatch"

Environment

  • Porting a number to Republic Wireless from T-Mobile

Resolution

  1. Reach out to T-Mobile and confirm the information on file for the number you are porting
    • Name
    • Account Number
    • PIN
    • Billing address and zip code
  2. Log into your email and locate the exception message from Republic Wireless
  3. Reply back with the account information

Cause

T-Mobile has rejected the port order due to invalid account details being submitted on port order

Additional Notes

"All Data Mismatch" is a rejection message from the provider you are porting away from that indicates multiple items on the port order do not match what they have on file.

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Article Created From

  • 1412067

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