Symptoms
- Not receiving all text messages after a device swap with the same SIM card
Environment
- Republic Wireless 3.0 phones
- SIM card moved between phones
Resolution
- Power off phone
- Remove the SIM card
- Power on phone
- Connect to WiFi
- Open the phone app, and then dial * # * # 8647 # * # *
- Power off phone
- Reinsert the SIM card
- Power on phone
Cause
Prior phone still connected in some systems
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Article Created From
- 1409365