Symptoms
- Port order is being rejected for invalid "PIN/Passcode" exception message
Environment
- Porting a telephone number to Republic Wireless from Cricket Wireless
Resolution
- Contact the carrier you are porting from to confirm the PIN
- Respond to the "Phone Number Port Exception" email with the valid PIN
Cause
Cricket rejected the port order due to an invalid PIN
Additional Notes
Please call Cricket Wireless Porting Department at 1-866-351-7678 to obtain the PIN information
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Article Created From
- 1407055