Note: This article has been archived. See Unable to Answer or See an Incoming Call
Symptoms
- Blank Phone Screen When Receiving a Phone Call on Lock Screen
Environment
- Moto E4
- Moto E4 Plus
- Moto G4
- Moto G4 Plus
- Moto G5 Plus
Resolution
- Open Settings
- Tap Notifications
- Tap Phone
- Toggle "Block all" to the left, to ensure the setting is disabled.
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Article Created From
- 1385472
Article Archived
- 08/15/18