Inbound Callers Not Able to Leave Voicemail

Symptoms

  • Inbound callers not given the opportunity to leave a voicemail
  • Callers get a dead line with no dial tone or a busy signal

Environment

Resolution

Disable Voicemail Forwarding

Cause

Voicemail being forwarded to another number which has no voicemail box 

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Article Created From

  • 1406053

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