Cannot Switch WiFi on with Republic Wireless 1.0/2.0 Phones

 No longer supported for activation

The phone(s) described in this article can no longer be activated with Republic. Please see Phone Compatibility on 5.0 Plans for information on currently supported phones.

Symptoms

  • When switching on the WiFi setting, it immediately switches back off 

Environment

  • Moto E1
  • Moto E2
  • Moto G1
  • Moto G3
  • Moto X1
  • Moto X2

Resolution

  1. Clear the system cache
  2. Test the problem in safe mode
  3. Try enabling Bluetooth
  4. Open a help ticket sharing your results 
    • Please specify if Bluetooth remained enabled in step 3

 

Additional Notes

Do not factory reset the phone as this may impede ability to activate or use service

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Article Created From

  • 1405943

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