Symptoms
- When switching on the WiFi setting, it immediately switches back off
Environment
- Moto E1
- Moto E2
- Moto G1
- Moto G3
- Moto X1
- Moto X2
Resolution
- Clear the system cache
- Test the problem in safe mode
- Try enabling Bluetooth
- Open a help ticket sharing your results
- Please specify if Bluetooth remained enabled in step 3
Additional Notes
Do not factory reset the phone as this may impede ability to activate or use service
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Article Created From
- 1405943