Why Can't My Republic Wireless Telephone Number Be Used to Set Up or Update a Venmo Account?

Environment

  • When setting up or updating a Venmo account with a Republic Wireless telephone number
  • Message: To use Venmo, we need your mobile phone number

Answer

Republic Wireless is a VoIP company. Our phone numbers are classified as landlines rather than mobile numbers.

Venmo has opted to not support this classification, which means they are unable to use a Republic Wireless number as the account number when setting up or updating it.

The standard workaround is to set up or update your Venmo account with a friend or family member's phone number that is not with Republic Wireless or another VoIP service.

Additional Notes

We recommend reaching out to Venmo's support staff for more information and any steps to take. You can contact Venmo's support staff many ways:

  • Email Venmo at support@venmo.com
  • Chat with Venmo in their mobile app 
  • Call Venmo at 855-812-4430. Their phone agents are available from 9:00 AM to 5:00 PM Central Time from Monday through Friday except on holidays.

For more information please click the link below.