Texts Are Received Half in Chinese

Symptoms

  • Text messages will appear with incorrect Chinese characters or emojis

Environment

Resolution

  1. Ensure that you are using Android Messages as your default messaging application
  2. If the other party is sending the message from an Android phone, having them use Android Messages should resolve the issue

Cause

Republic Wireless uses industry-standard UTF-8 encoding for text messages and does not support other encoding formats. Texts received with nonsense characters are likely sent with UTF-32 or a different unsupported encoding format. Emojis are often the catalyst for this issue. If the issue persists while both parties use Android Messages or if the other device is not an Android phone, the sender can possibly explore ways with their carrier to change how texts are encoded.

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Article Created From

  • 1399314

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