Symptoms
- Data was used quickly
- Received multiple data usage notification alerts in a short time frame
- Unable to use cellular data after reaching limit
Environment
- All Republic Wireless phones excluding the Motorola DEFY XT
- Republic Wireless application
Resolution
- Review what applications are using data
- If you have any questions about what you see, please open a Help Ticket or reply to your existing ticket and provide your data use records
- How to Provide Data Use Records to Republic Help for 1.0/2.0 Phones
- How to Provide Data Use Records to Republic Help for the Nexus Phones
- How to Provide Data Use Records to Republic Help for the Huawei Ascend 5W
- How to Provide Data Use Records to Republic Help for 3.0 Motorola and Alcatel Phones
- How to Provide Data Use Records to Republic Help for Samsung Phones
- If there are apps not listed in the data use records, take a screenshot of the data usage in the setting on the phone
Additional Notes
For recommendations on limiting usage, see How to Limit or Prevent Excessive Cellular Data Usage
For information on why usage may have increased, see Why Is My Phone Using so Much Data?
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Article Created From
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