Symptoms
- Data was used quickly
- Received multiple data usage notification alerts in a short time frame
- Unable to use cellular data after reaching limit
Environment
- All Republic Wireless phones excluding the Motorola DEFY XT
- Republic Wireless application
Resolution
- Review what applications are using data
- If you have any questions about what you see, please open a Help Ticket or reply to your existing ticket and provide your data use records
- How to Provide Data Use Records to Republic Help for 1.0/2.0 Phones
- How to Provide Data Use Records to Republic Help for the Nexus Phones
- How to Provide Data Use Records to Republic Help for the Huawei Ascend 5W
- How to Provide Data Use Records to Republic Help for 3.0 Motorola and Alcatel Phones
- How to Provide Data Use Records to Republic Help for Samsung Phones
Additional Notes
For recommendations on limiting usage, see How to Limit or Prevent Excessive Cellular Data Usage
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Article Created From
- 1398338