Symptoms
- Text messages are delivered to multiple contacts instead of a single contact
Environment
- All phones
Resolution
- Make sure you are not using group messaging by mistake
- Check the recipients listed in the messaging thread on both the sending and receiving phones.
- Delete the group message thread and start a new thread to the single contact
Cause
Group messaging allows messages to be delivered to all contacts in the group. It's possible that you or one of your recipients has created a group message by mistake. Simply delete the group message thread and start a new thread to the single contact only.
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Article Created From
- 1393485