Can't Answer Incoming Calls on Moto G5 Plus

 

Symptoms

  • When calls come in, they are not displayed and there's no option to answer
  • Missed call doesn't display in call history

Environment

  • Moto G5 Plus
  • Android 7.0 Nougat

Resolution

  1. Clear the system cache
  2. Clear the app cache

Cause

Temporary data on the phone is interfering 

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Article Created From

  • 1388470

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