Why Doesn't Data Freeze Work After Using a VPN?

Environment

Answer

Data Freeze uses similar technology to a VPN. When using a VPN, that connection replaces the Data Freeze functionality, which does not resume automatically after disconnecting. 

Additional Notes

Data Freeze can be re-enabled any time after disconnecting from a VPN.

Republic Wireless doesn't explicitly require that members not use VPN connections, but if you're experiencing issues with service during WiFi or cellular calls, disabling or uninstalling the VPN connection may help.  

______________________________________________________________________________

Article Created From

  • 1393591

Having trouble finding the answer you’re looking for? Ask an Expert Member.
(Our Experts are not staff, but their knowledge of our service and phones is outstanding!)