"End User Name Mismatch" Exception Message on Number Transfer

Symptoms

  • "End User Name mismatch" exception message

Environment

  • Porting a number to Republic Wireless from another provider

Resolution

  1. Contact the provider you are porting away from to confirm the end user name on file
  2. Log into your email and find the exception email from Republic Wireless
  3. Reply back with the End User name

Cause

The provider you are porting away from rejected the number transfer request to to a mismtach in the user name

 

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Article Created From

  • 1390453

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