"Unsupported Device" Error While Activating a BYOP

Symptoms

  • "Unsupported device" error message during activation

Environment

Resolution

1. Confirm your phone is compatible

2. If your phone is compatible, please open a Help Ticket

Cause

The model number associated with the phone is not compatible with Republic Wireless Bring Your Own Phone (BYOP) program.

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Article Created From

  • 1390079

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