My Newly Purchased Phone Will Not Turn On


  • Phone will not turn on



  1. If the phone has a removable battery, please remove it and then place it back
  2. Charge the phone overnight
    • Use the charger that came with the phone


Phones can take an extended amount of time to charge out of the box.


Article Created From

  • 1387446

Having trouble finding the answer you’re looking for? Ask an Expert Member.
(Our Experts are not staff, but their knowledge of our service and phones is outstanding!)