My Newly Purchased Phone Will Not Turn On

Symptoms

  • Phone will not turn on

Environment

Resolution

  1. If the phone has a removable battery, please remove it and then place it back
  2. Charge the phone overnight
    • Use the charger that came with the phone

Cause

Phones can take an extended amount of time to charge out of the box.

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Article Created From

  • 1387446

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