When Does My Plan Downgrade Take Effect?

Environment

Answer

In order for the pre-paid data to still be available, the downgrade takes effect on the next billing cycle date. 

Additional Notes

  • Only account owners can change a plan or cancel a pending plan change.
  • Data downgrades made on the same day of the billing cycle date will be pending until the next billing cycle date.
  • All My Choice (4.0) plan upgrades go into effect immediately after the upgrade is purchased.
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