Symptoms
- "Guest User" shows on display
- "To delete apps and data, remove guest user" message shows
- Unable to use downloaded applications
- Calling and Texting isn't working
- Lock screen security doesn't work
Environment
- All 3.0 Motorola phones
Resolution
- Swipe down notifications
- Tap REMOVE GUEST
Cause
A Guest User account is currently in use on the phone, which cannot use downloaded applications. As the Republic application is a downloaded application, it won't work in this mode.
Additional Notes
Guest User accounts can be setup and removed by reviewing How to Switch to the Guest User on a Motorola Phone
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Article Created From
- Pop-Up Shop interaction