How to Obtain the Device ID (MEID) of a Moto G3 That Won't Turn on.


  • Obtain the device ID of a Moto G3 that's dead or bricked without logging into your account


  • Moto G3


  1. Turn off and unplug the phone
  2. Remove the back cover by putting your finger in the bottom corner hole in the cover and pry it off.
    • Note: Do not use tools to remove cover
  3. The white sticker in the middle of the battery will list the MEID HEX
  4. Copy this number then Replace the back cover
    • If this information was requested in a help ticket, respond to the ticket with the MEID HEX or take a picture of it and attach it to your ticket


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