Symptoms
- Did not receive data
Environment
- Moto E4
- Data recently purchased
Resolution
- Download the Latest Software Version on the Moto E4
- Refresh the Republic Wireless Activation
- How to Reinstall Updates for the Republic Wireless Application
Cause
The phone's Android software is not updated to the current version, and the Republic Wireless activation needs to be refreshed to download the correct data allowance.
Additional Notes
You may need to update the Android software several times to bring the phone to the current version.
Article Created From
- 1371362