Unwanted Call Forwarding on a Samsung J3

Symptoms

  • Calls are being forwarded
  • error: "Failed to read data Unexpected response from network"

Environment

  • Samsung Galaxy J3 (2017 or 2018)

Resolution

Turn off call forwarding

  1. Tap Phone app
  2. Tap The three dots
  3. Tap Settings
  4. Tap More settings
  5. Tap Call forwarding
  6. Tap the option: Always Forward
  7. Enter the phone number calls are forwarding to
  8. Tap TURN OFF

Power phone off and back on

Cause

Call forwarding had previously been turned on within the phone settings.

Additional Notes

Voicemail forwarding may also be enabled within the Republic app. In this case, you may disable voicemail forwarding.


Article Created From

  • 1370258

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