Symptoms
- Outbound calls to a particular number will actually call a different number entirely
- Member is able to send text messages to the intended number that they can't call
Environment
- Motorola phones
- Samsung phones
- LG phones
- Phone or Dialer app
Resolution
Clear the application data for the Dialer app (also called Phone by Google on some phones)
- Clear the application data for the Dialer/Phone app (Samsung and Motorola)
- Clear the application data for the Dialer/Phone app (LG phones)
Article Created From
- 1372262