Symptoms
- Unable to send or receive SMS or MMS
Environment
- Samsung Galaxy A10e
- Samsung Galaxy J3
- Samsung Galaxy J7
- Samsung Galaxy S7
- Samsung Galaxy S7 Edge
- Samsung Galaxy S8
- Samsung Galaxy S8+
- Samsung Galaxy S9
- Samsung Galaxy S9+
- Samsung Galaxy S10
Resolution
- Make sure you are using Messages by Google.
- If Android Messages is in use, please try re-installing updates to Messages by Google as a second step.
Cause
The Samsung stock messaging app is not supported by Republic Wireless. Using an unsupported texting app can cause various texting issues.
Article Created From
- 1370638