- Upon activation, members receive "Uh-oh. Order lines must contain an offer with ref_id." when attempting to replace an existing number.
- Republic Wireless 1.0 and 2.0 Phones
- Activation via replacing an existing number
- Update the Republic Wireless app
- If this step does not resolve the issue, please continue with the steps below.
- Clear the system cache
- Check for system updates
- Reinstall Republic Wireless and Republic Telephony application updates
- Attempt activation as an existing number
- If you receive the same error, please open a help ticket
There has been some success in cases where members have waited up to an hour after reinstalling the updates to attempt the activation again.
Article Created From
- Bug ticket 1364616