Phone Won't Charge to 100%

Symptoms

  • Phone stops charging at percentage before 100%
  • Phone shuts off before battery percentage reaches 0%
  • Battery percent changes drastically within minutes
  • Charging speed is slow or erratic
  • Phone randomly reboots

Environment

  • Republic Wireless phones

Resolution

  1. Force Reboot the Phone
  2. Connect the device to the charger and allow it to reach 100% and continue charging for at least 60 minutes after the phone has reached 100%
  3. If the issue persists, factory reset the phone

Cause

The meter that reads the battery level needs to be re-calibrated. 


Article Created From

  • 1369313

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