Symptoms
- Phone stops charging at percentage before 100%
- Battery percent changing drastically within minutes.
Environment
- Republic Wireless phones
Resolution
- Force Reboot the Phone
- Connect the device to the charger and allow it to reach 100% and continue charging for at least 30 minutes after the phone has reached 100%
- If the issue persists, factory reset the phone
Cause
The meter that reads the battery level needs to be re-calibrated.
Article Created From
- 1369313