Symptoms
- Error "Turn off airplane mode to place call" seen during attempt to call over cellular network
- Cell triangle may be empty
- Calls placed via WiFi will work
Environment
Resolution
- Verify Airplane Mode is Not On
- Verify Cell Radio Power Setting is ON
- Open a Help Ticket
- Include a List of Applications with the help ticket
- Include in the ticket whether radio power setting stayed on or not
Article Created From
- 1362298