My Phone's Earpiece Has a Flashing LED

 

Symptoms

  • Phone will not power on but shows a flashing LED in the Earpiece when plugged in to a charger.

Environment

  • All Motorola phones

Resolution

  1. Plug the phone in to a known working charger and outlet for 30 minutes.
  2. With the charger still connected, power on the phone.  If it still does not power on, press and hold the power button for up to 5 minutes.
  3. If the phone still does not turn on, attempt a Frozen Factory Reset.

Cause

The flashing LED indicates that the phone does not have enough power to display the charging symbol on the screen, but does "see" that the charger is connected.

Additional Notes

This can be Hardware or Software related.  


Article Created From

  • 1360651

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