What Is Spoofing and Are Others Using My Phone Number?



"Spoofing" occurs when a caller deliberately falsifies the information transmitted to caller ID displays to disguise their identity. This could affect any phone number regardless of the phone or carrier.  

Unfortunately, we can't do anything to prevent spoofing.  We can assist members with determining if they have had their number spoofed. 

If you're concerned and would like to determine if your phone has placed calls, open a Help Ticket and provide any information you have regarding any related calls. 

If we can confirm that these calls did not in fact originate from the owner of the phone number, we can conclude that the originator is not calling from the phone number and it may be affected by spoofing.  

Additional Notes


For more information about Spoofing, and the FCC's tips with this, please see the following FCC article Spoofing and Caller ID

To quote the FCC,"Usually scammers switch numbers frequently. It is likely that within hours they will no longer be using your number."



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