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How to Provide SIM Status Screenshot on 1.0/2.0 Phones Using SIM Cards

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Objective

  • Provide Republic Wireless support a screenshot of your SIM status

Environment

  • Moto X1
  • Moto X2
  • Moto E2
  • Moto G3
  • Android 5.1 Lollipop

Procedure

  1. Turn WiFi off
  2. Open Settings
  3. Scroll to, and tap on About phone
  4. Tap Status
  5. Tap SIM status
  6. Take a screenshot

Additional Notes

How to Take a Screenshot

You may need to scroll down in order to collect all the information contained on this page

For the Moto G or Moto E, please see this artice: How to Provide SIM Status Screenshot on 1.0/2.0 Phones Using SIM Cards

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