Not Receiving Notifications for Republic Anywhere on Samsung Galaxy J Series Phones When Screen Is Locked

Symptoms

  • Not receiving notifications from Republic Anywhere when messages are received

 

Environment

  • Samsung Galaxy J3 (2016)
  • Samsung Galaxy J3 (2017)
  • Samsung Galaxy J7
  • Republic Anywhere Android app

Resolution

  1. Tap Apps
  2. Tap Settings
  3. Tap Notifications
  4. Tap Advanced
  5. Tap Menu (3 dots)
  6. Tap Show System apps
  7. Tap Contacts
  8. Ensure "allow notifications" is enabled
 

Cause

The Contacts app was not allowed to receive notifications

Additional Notes

You'll want to ensure that "allow notifications" is enabled for the Anywhere application as well


Article Created From

  • 1354441

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