Objective
- To Provide Data usage history to the Republic Team
Environment
- Nexus and Google phones
Procedure
- Open the Republic App
- Tap the cell bars icon at the top-left of the screen
- Tap the white rectangle that says See where your data is going
- Take a screenshot of this page
- Note: It may require more than one screenshot to capture all of the information on this page
- Open the Settings app
- Tap Network & Internet
- Tap Data usage
- Tap Mobile data usage or App data usage
- Take a screenshot of this page
- Note: It may require more than one screenshot to capture all of the information on this page
- Attach screenshots to your ticket through the Gmail app, the Outlook app, the Yahoo app, or your preferred email app
Additional Notes
The data usage page will have data usage broken down by app and by date. The top park breaks it down by date, and the bottom part breaks it down by app. Both sections are helpful in determining the cause of cellular data usage
Article Created From
- 1351801