Battery Draining Quickly on Moto X2

Symptoms

  • Battery draining quickly
  • Phone shutting off while having more than 0% battery life

Environment

Resolution

  1. How to Complete an External Factory Reset for Moto E1, E2, G1, X1, and X2
  2. How to Open a Help Ticket

Cause

This is usually the result of processes running in the background, like apps that are still running after you're done using them or are designed to perform tasks passively while the app is not open 

Additional Notes

There are multiple causes for battery draining issues, like having a poor cellular connection. The steps here are best to use when you have a good cellular/WiFi connection


Article Created From

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