Symptoms
- Phone does not power on when pressing the power button
- Phone does not appear to be charging
Environment
- Motorola DEFY XT
Resolution
- Remove any protective cases
- Remove the battery for 60 seconds
- Place the battery back into the phone, and connect the phone to a charger
- Allow the phone to charge for 15 minutes without powering it on
- Hold the power button for up to 5 minutes or until the phone powers on
Cause
A potential battery problem or an issue with the connection between the battery and the phone itself.