Motorola DEFY XT Not Powering On

Symptoms

  • Phone does not power on when pressing the power button
  • Phone does not appear to be charging

Environment

  • Motorola DEFY XT

Resolution

  1. Remove any protective cases
  2. Remove the battery for 60 seconds
  3. Place the battery back into the phone, and connect the phone to a charger
  4. Allow the phone to charge for 15 minutes without powering it on
  5. Hold the power button for up to 5 minutes or until the phone powers on

Cause

A potential battery problem or an issue with the connection between the battery and the phone itself.

 

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