Unable to Use Chrome Due to Pop-Up Ads

Symptoms

  • Google Chrome app on phone continues to show pop-ups
  • Unable to navigate to other websites
  • Numerous tabs showing in the Chrome app 

Environment

Resolution

How to Clear the History of the Chrome App 

Cause

This may be from a website that was opened, or from another application outside of Chrome

Additional Notes

We recommend that you do not tap any links on pop-up ads or install any apps that are prompted 


Article Created From

  • 1344233

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