Phone Does Not Show up as Available Device When Plugged into a Computer

Symptoms

  • Phone is not listed as an available device when plugged in to the USB port

Environment

Resolution

  1. Enable Developer Mode
  2. Tap Developer options from the Settings app
  3. Toggle USB debugging to the right
  4. Under Networking, Tap Select USB Configuration
  5. Ensure that MTP (Media Transfer Protocol) is selected

 

Additional Notes:

You may receive an error message "Cannot copy file the unit is either turned off or is disconnected" if MTP is not selected as the USB configuration.

 


Article Created From

  • 1343497

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