Republic Wireless App Not Working on Phones with Beta Operating Systems

Symptoms

  • Republic Wireless app closing unnecessarily
  • Error: phone not supported

Environment

  • All Republic Wireless phones
  • Beta versions of the Android operating system

Resolution

Beta versions are not supported, so if anything triggers the Republic Wireless app to check - a shifting SIM card, restart of the phone, etc. - the phone will recognize an unsupported version of the Android operating system. Please revert back to the standard, non-beta version.

  1. Access Google's Android Beta website
  2. Follow Google's instructions to opt-out of the beta program
    • Note: this will push an additional update to your phone that will return it to a supported build

Article Created From

  • 1340625

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