What are the Connectivity Status Notifications?

Environment

  • Republic Wireless 3.0 phones
  • Republic Wireless app version 3.22 or higher

Answer

There are 9 connectivity statuses identified by the RW app:

1. On WiFi: Connected to <ssid> *

  • Connected to a WiFi network, using WiFi for calls and messages
  • Full green arc

2. On Cell: Connected to the cellular network

  • Connected to a cellular tower, calls and messages over cell
  • Empty blue arc

3. No network connection: You do not have access to cellular networks. Try to find a WiFi network.

  • No access to WiFi or cell; No messaging, calling or data
  • Red triangle w/ exclamation point

4. On WiFi: Calls over cell, messages and data over WiFi

  • This status may show full arc however if something is blocking SSID (firewall, ex.) then cell data may still be used, or some sites may be inaccessible through the WiFi network.
  • Empty blue arc

5. On Cell: Calls over cell. No access to messages or voicemails. Check your network connection.

  • Device reports to have a cell data connection but Republic is not able to use it. Possibly connected to a Vpn or has a data blocking app such as Datally.
  • Doze may also be a cause of this status as well.
  • Empty gray arc

6. On Cell: Calls over cell. No access to cell data, messages, or voicemails. Check your network connection.

  • Device reports to have no cell data connection but is able to receive calls over the cell network.
  • Empty gray arc

7. Airplane Mode: Not connected to the cellular network

  • Airplane mode is enabled. This state is unaffected by WiFi being enabled and/or being connected for Republic calling.
  • Empty blue arc

8. Republic cell data disabled: Disabled for installed apps except for system apps used for Republic calling, SMS, and voicemail.

  • Data saver may be enabled..
  • Data freeze may be enabled.
  • Cell data in the Settings may be disabled.
  • Empty blue arc

9. App permissions needed: App permissions needed

  • The Republic app was not granted one or more of its requested permissions.
  • Red triangle w/ exclamation point

* = On Oreo and above, we are not always able to read the ssid without location permissions. In these instances, the description should read Connected to WiFi


Article Created From

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